NIB Launches ‘NIB Tera Online’ as Cornerstone of Ambitious Digital Transformation
Addis Ababa, July 15, 2025
Nib International Bank (NIB) has taken a decisive leap in its digital evolution with the official launch of its comprehensive mobile banking platform, “NIB Tera Online,” marking the first major milestone in the bank’s newly unveiled three year strategic plan. The locally developed solution, which went live on July 12, represents a paradigm shift in Ethiopia’s banking digitalization efforts.
A Homegrown Digital Revolution
The “NIB Tera Online” super app stands out for its remarkable 95% in house development, showcasing the bank’s growing technological capabilities. This strategic investment in local tech talent has produced a platform that combines robust functionality with intuitive design, offering customers:
– Seamless account management with real-time transaction tracking
– Enhanced payment solutions for both individual and corporate users
– Advanced security protocols developed to global standards
– Business banking tools including interbank transfers and budget management
Strategic Vision for Digital Leadership
At the launch event, NIB CEO Henok Kebede emphasized the platform’s role in the institution’s broader transformation: “NIB Tera Online isn’t just an app it’s the foundation of our customer-centric digital ecosystem. This launch demonstrates our commitment to delivering Ethiopian solutions for Ethiopian banking needs while meeting international service standards.”
The platform’s introduction coincides with NIB’s five year digital transformation roadmap, which prioritizes:
1. Service innovation through continuous technological upgrades
2. Operational efficiency via process automation
3. Financial inclusion by expanding digital access nationwide
Competitive Edge in Evolving Market
Industry analysts note the timing is strategic, as Ethiopia’s financial sector undergoes significant liberalization and digital transformation. NIB’s early mover advantage positions it to:
– Capture growing digital banking demand among Ethiopia’s tech-savvy youth population
– Reduce operational costs through digital transaction migration
– Compete effectively against upcoming digital-only banks
Future-Proofing Banking Services
The bank has outlined an aggressive enhancement schedule for the platform, with planned integrations including:
– AI-powered financial advisory services
– Microcredit facilitation tools
– Cross-border payment solutions aligned with AfCFTA implementation
Measuring Success
Initial performance metrics will focus on:
– Customer adoption rates across demographics
– Transaction volume migration from branches to digital
– Service efficiency improvements in complaint resolution
NIB’s transformation comes as Ethiopia’s banking sector witnesses unprecedented changes, with the central bank recently issuing new fintech regulations and several institutions pursuing digital upgrades. The successful implementation of NIB Tera Online could set new benchmarks for the industry’s digital transition.
